Send Message
Sends a text or media message to an existing conversation.
| Field | Required | Notes |
|---|
| Conversation | Yes | Pick from the dropdown or map a Conversation ID |
| Message Type | Yes | text, image, video, document, audio |
| Text | Conditional | Required when type is text |
| Media URL | Conditional | Public URL; required for media types |
| Caption | No | Shown below image, video, or document |
| Filename | No | Display name for document files |
Send Template Message
Sends an approved WhatsApp template. The Template field loads your approved templates
dynamically.
| Field | Required | Notes |
|---|
| Conversation | Yes | |
| Template | Yes | Loaded from your workspace |
| Variables | No | Ordered list of placeholder values, e.g. John, Order #42 |
| Field | Required | Notes |
|---|
| Phone Number | Yes | Include the country code, e.g. +1234567890 |
| Name | No | |
| Email | No | |
| Tags | No | List of tags |
| Field | Required | Notes |
|---|
| Contact | Yes | Pick from the dropdown or map a Contact ID |
| Name | No | |
| Email | No | |
| Tags | No | Replaces the contact’s existing tags |
Start or Find Conversation
Finds an existing open conversation with a contact, or creates a new one.
Close Conversation / Reopen Conversation
| Field | Required |
|---|
| Conversation | Yes |
Searches
Finds contacts by phone number, name, or email.
| Field | Required | Notes |
|---|
| Search | Yes | Phone (with country code), name, or email |
| Limit | No | Defaults to 10 |
Get Messages
Returns messages in a conversation, newest first.
| Field | Required | Notes |
|---|
| Conversation | Yes | |
| Limit | No | Defaults to 50 |
