Zapier Actions

Send Message

Send a text message (or media link) to an existing Tenreply conversation.

Required: Conversation ID, Message Type (text), Text content.

Send Template Message

Send an approved WhatsApp template to a conversation. The template dropdown is auto-populated from your approved templates.

Required: Conversation ID, Template (select from list), Variables (JSON array of substitution values).

Create Contact

Add a new contact to your Tenreply workspace.

Required: Phone Number (with country code, e.g. +1234567890).
Optional: Name, Email, Tags (comma-separated).

Update Contact

Update an existing contact’s details.

Required: Contact ID.
Optional: Name, Email, Tags (replaces existing tags).

Start or Find Conversation

Find an existing open conversation with a contact, or start a new one.

Required: Contact ID.

Returns: The conversation object including Conversation ID, which you can use with Send Message.

Close Conversation

Close an open conversation.

Required: Conversation ID.

Find Contact (Search)

Search for a contact by phone number. Use this with Zapier’s Find or Create feature to upsert contacts.

Required: Phone Number.
Returns: Contact ID, Name, Email, Tags if found.