Tenreply logoTenreply
Omnichannel Messaging Platform Official Meta Partner

Conversations
that close deals.

Tenreply unifies WhatsApp, Instagram, Messenger, and your website into one shared team inbox — with CRM, broadcasts, automation flows, and analytics in one platform.

WhatsApp · Instagram · Messenger · Web
14-day free trial — no card required
AI-powered reply suggestions
No lock-in — cancel anytime
app.tenreply.com/inbox
All Inbox
Search conversations
SM
Sarah M. WA
now
Thanks! Got the tracking ✓
2
AK
Ahmad K. IG
3m
When will it ship?
TC
TechCorp FB
11m
Interested in Growth plan
1
PS
Priya S. WEB
28m
Can I upgrade anytime?
LB
Luca B. WA
1h
Invoice #1042 received
MR
Maria R. IG
2h
Support request #284
SM
Sarah M.
Online
Sales
Hi! I just placed order #4821. Can I get a tracking update? 🙏
10:24 AM
Hey Sarah! 👋 Order #4821 is packed and ready to ship. Tracking will be sent within 2 hours.
10:26 AM
Amazing! Thanks for the quick reply 😊
10:27 AM
AI: "You're welcome! Let us know if you need anything else 🌟"
Reply to Sarah…
98.3% open rate
vs. 22% for email
TRUSTED BY TEAMS AT Shopify HubSpot Salesforce Zendesk Intercom Typeform Notion Figma Shopify HubSpot Salesforce Zendesk Intercom Typeform Notion Figma
4 channels
One unified inbox
WhatsApp · Instagram · Messenger · Website — all in one place
2B+
Messages delivered
Across 50,000+ businesses worldwide
< 10 min
Average setup time
From signup to first message sent
All channels, one inbox

Every channel your customers use

Connect WhatsApp, Instagram, Messenger, and your website in minutes. Your team handles everything from one shared inbox — no app-switching, no missed messages.

WhatsApp Official API

Sell, support, and automate on the world's most-used messaging app. Built on the official WhatsApp Cloud API — no ban risk.

Instagram DMs Direct Messages

Handle Instagram DMs alongside your other channels. Reply to story mentions, product inquiries, and customer questions from one inbox.

Facebook Messenger All pages

Centralise all your Facebook Page messages. Manage multiple pages, set auto-replies, and hand off to agents — all without leaving Tenreply.

Website Chat Any site

Embed a chat widget on any website in under 5 minutes. Visitors start a WhatsApp conversation or live chat — you reply from your inbox.

WhatsApp
+
Instagram
+
Messenger
+
Website
One Shared Inbox
Team Inbox

Your whole team,
one conversation.

Stop managing customer messages across 4 different apps. Give every agent their own seat — assign conversations from WhatsApp, Instagram, Messenger, or your website widget, collaborate with internal notes, and close tickets together.

Assign chats to any agent or team
Internal notes & @mentions
Auto-assign rules and SLA timers
CSAT surveys built right in
AK
Ahmad K.
● Active
SLA: 18 min
Sales
I need to upgrade my plan. Can I do it from the dashboard? 🙏
10:14 AM
Absolutely! Go to Settings → Billing and choose your new plan 👍
Internal Note · Maria

Ahmad is on Growth plan, trial ends Friday. High-value upsell candidate → assign to senior sales.

Assigned to:
MJ
AL
+2
Campaign Results
Audience
Template
Black Friday Flash Sale 🖤
Sent Nov 29 · 09:00 AM · 18,432 recipients
Completed
18,432
Delivered
17,947
97.4%
Opened
4,208
22.8%
Replied
1,104
5.9%
Converted
Replies by hour
9 AM 12 PM 3 PM
Message Preview
Hey {{first_name}} 👋 Our biggest sale is LIVE — grab 40% off any plan for the next 24 hours only!
Claim 40% Off →
Broadcast

Reach thousands.
Feel personal.

Send targeted WhatsApp campaigns to segmented lists. With 97%+ open rates and built-in reply handling, your broadcasts actually get seen — and acted on.

Audience segmentation by tag, stage, or custom field
Personalization with dynamic variables
Rich media — images, PDFs, CTAs
Live delivery & conversion tracking
Automation & Flows

Set it once.
Let it run.

Build powerful conversation flows with a visual drag-and-drop editor. Qualify leads, answer FAQs, send follow-ups, and escalate to humans — all without writing code.

Drag-and-drop visual flow builder
Keyword, time, and event triggers
Conditional logic and branching paths
Escalate to human agent at any step
Lead Qualification Flow
Live · 1,240 today
Trigger: New message received
Condition: Contains "pricing"?
Send: Pricing overview template
Wait: 2 hours, if no reply
Assign to: Sales team
Analytics · Last 30 days
Jun 1 – Jun 30 ▾
Avg. Response Time
1m 24s
↓ 32% vs last month
Resolution Rate
94.2%
↑ 8% vs last month
CSAT Score
4.8 / 5
↑ 0.3 vs last month
Active Contacts
12,491
↑ 18% vs last month
Messages handled per day
Jun 1 Jun 15 Jun 30
Top agents this month
MJ
Maria J.
284
AL
Alex L.
241
PS
Priya S.
198
Analytics

Know what
moves the needle.

Dashboards that actually make decisions easier. Track response times, resolution rates, agent performance, campaign ROI, and CSAT scores — all in one place.

Team and individual agent reports
Campaign open, click, and reply rates
SLA compliance monitoring
Custom date-range export to CSV
Customer stories

Loved by teams
that move fast.

"

"Tenreply transformed how we handle support. Response times dropped from 2 hours to under 5 minutes — and our CSAT went from 3.8 to 4.9 within 3 months. I can't imagine going back."

SC
Sarah Chen
Head of Customer Success · ShopNow
4.9★
CSAT Score

"The broadcast feature alone paid for itself in week one. We ran a flash sale and got a 31% conversion rate — 8x what we were getting from email."

📊 31% conversion rate
MR
Marcus Rodriguez
Sales Director · GrowthLabs

"Our team handles 3x the volume with the same headcount since we set up automation flows. The CRM sync with HubSpot just works."

📊 3× volume handled
PS
Priya Sharma
Ops Manager · RetailFlow

"I built a complete lead qualification bot in an afternoon without a developer. It now qualifies 200+ leads per day on autopilot."

📊 200+ leads/day automated
LM
Lena Müller
CRM Lead · EuroCart
Integrations

Works with tools you already use.

Native connectors for your CRM, e-commerce platform, helpdesk, and data tools. Plus full REST API, Zapier, and an n8n community node for anything else.

Browse all integrations
🟠 HubSpot CRM sync
🟢 Shopify E-commerce
🔵 Salesforce CRM & pipeline
🟡 Zapier 5,000+ apps
🔴 n8n Workflow automation
🟪 Make Scenario automation
🟩 Zendesk Support tickets
🟣 Slack Team alerts
🟤 WooCommerce Orders & carts
📗 Google Sheets Data export
Pricing

Simple, honest pricing.

14-day free trial on all plans. No credit card required. Pay annually and get 2 months free.

Starter
For solo operators and small teams.
$19 /month
Start free trial
  • 3 agent seats
  • 1 WhatsApp number
  • 1,000 contacts
  • 5K messages/month
  • Broadcast campaigns
  • Basic templates
  • Email support
Business
For large teams with enterprise needs.
$99 /month
Contact sales
  • Unlimited seats
  • 10 numbers
  • Unlimited contacts
  • Unlimited messages
  • AI features
  • Full API access
  • Custom integrations
  • Dedicated manager
  • SLA + SSO

Need a custom arrangement? Talk to our team →

FAQ

Common questions.

Still have questions?
Chat with us →

Do I need a WhatsApp Business API account? +

Yes — Tenreply connects via the official Meta Cloud API. We guide you through setup in under 30 minutes. If you don't have an account yet, we'll help you apply.

Can I try it before paying? +

Every plan includes a 14-day free trial with full feature access. No credit card required. Just sign up and start testing.

How many agents can use the same number? +

Unlimited agents can handle conversations from a single WhatsApp number simultaneously. Starter includes 3 seats, Growth 10, and Scale is unlimited.

Does it work with my CRM? +

Growth and Scale plans include native integrations for HubSpot, Salesforce, Zoho, Shopify, and WooCommerce. All plans include Zapier access for 5,000+ additional apps, and Scale includes full REST API.

What are WhatsApp messaging costs? +

Tenreply's fee covers platform access. WhatsApp conversation costs are billed by Meta directly — 1,000 service conversations/month are free, then standard Meta rates apply.

Is my data secure? +

Tenreply is SOC 2 Type II certified and fully GDPR compliant. All data is encrypted in transit and at rest. EU and US data residency options are available.

Ready to grow
on WhatsApp?

Join 50,000+ businesses using Tenreply to sell, support, and engage customers on WhatsApp.

14-day free trial
No credit card
Cancel anytime