What we are building
A live view of what is in progress, what is coming next, and what we are considering. Have a suggestion? Let us know.
Instagram DM inbox
Manage Instagram DMs alongside WhatsApp in the same shared inbox. Close every deal without switching apps.
Facebook Messenger
Bring Facebook Messenger conversations into Tenreply — one team, all channels, zero context-switching.
Website live chat widget
Embed a chat widget on your site. Visitor chats flow straight into your Tenreply inbox.
AI reply suggestions
AI-suggested reply options based on conversation context — one click to send.
Broadcast campaigns
Send approved templates to segmented contact lists. Track delivery and open rates in real time.
Automation flows
Visual flow builder with conditional logic, delays, and multi-step sequences.
Deal Pipeline (CRM)
Kanban deal board built into Tenreply — create stages, move deals, track pipeline value, and auto-log activity on contacts. No external CRM needed.
Message Sequences
Drip campaign builder: multi-step follow-up sequences with configurable delays. Enroll leads automatically when they match a trigger.
Multi-language flow builder
Build flows that detect the customer's language and respond in kind.
Shopify native integration
One-click Shopify connection — order events automatically trigger WhatsApp messages.
WhatsApp Payments integration
Accept payments inside a WhatsApp conversation — no link, no redirect.
Sentiment analysis
Automatically flag conversations with negative sentiment for supervisor review.
HubSpot & Salesforce connectors
Native two-way sync with the most popular CRMs — no Zapier needed.
Mobile app for agents
iOS and Android app so agents can handle conversations from their phone.
Voice message transcription
Automatic transcription of voice messages into text inside the inbox.
Custom reporting builder
Drag-and-drop report builder with scheduled email exports.
SMS channel
Handle SMS conversations from the same shared inbox, via Twilio or MSG91.