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Shared team inbox

Your entire team handles conversations from one number. Assign, transfer, and collaborate — no more multiple devices or personal phones.

Visual flow builder

Build automated conversation flows with a drag-and-drop canvas. No code needed. Qualify leads, answer FAQs, collect data, and route to the right agent automatically.

Broadcast campaigns

Send personalised template messages to thousands of opted-in contacts at once. Variable substitution makes every message feel individual.

Contact management

A full CRM alongside every conversation. Tags, notes, custom fields, conversation history, and contact segments — all in one place.

Analytics & reporting

Response time, resolution rate, agent performance, message delivery, and broadcast engagement — all in a live dashboard with data export.

WhatsApp Flows

Build native multi-screen interactive forms inside WhatsApp — bookings, surveys, onboarding flows — without the customer leaving the chat.

Interactive messages

Reply buttons, list menus, and quick replies built into your messages. Customers tap — not type — which significantly increases response rates.

Meta-verified badge

Get the green verified checkmark on your WhatsApp Business number, giving customers confidence they are messaging the real brand.

API & webhooks

Full REST API and webhooks for custom integrations. Connect Tenreply to your CRM, e-commerce platform, helpdesk, or any internal system.

See every feature in action

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