Tenreply logoTenreply
Automation

Put your busywork on autopilot

Keyword, any-message, welcome and opt-in triggers start the flows you configure, so repeatable conversations can run consistently around the clock.

Keyword & event triggers start flows automatically
Welcome and away messages with business hours
Start visual flows from supported triggers
Run history shows every automated action

Triggers for every situation

Start an automation from supported events such as a keyword, any message, a welcome interaction or an opt-in trigger. Connect the automation to a visual flow and test the complete path before using it with live customers.

Always-on responses

Welcome messages greet first-time customers instantly. Away messages cover nights and weekends with your business-hours schedule, and can offer a flow so customers self-serve while your team is offline. Idle conversations auto-close after a configurable window to keep the inbox clean.

Full audit trail

The automation run history records every execution — what triggered it, the answers collected, how long it ran and how it ended. Debugging a misfiring rule takes seconds instead of guesswork.

Deep dive Read the full Automations guide →

Try Automations today

The full platform: shared inbox, automation, CRM and social publishing.

Get started →