Put your busywork on autopilot
Keyword triggers, welcome messages, away replies, auto-assignment and follow-ups — set the rules once and Tenreply handles the repetitive work around the clock.
Triggers for every situation
Start an automation when a contact messages a keyword, starts a first conversation, replies to a broadcast, or hits a webhook event from your systems. Combine triggers with conditions — only new contacts, only outside business hours, only specific tags — for precise targeting.
Always-on responses
Welcome messages greet first-time customers instantly. Away messages cover nights and weekends with your business-hours schedule, and can offer a flow so customers self-serve while your team is offline. Idle conversations auto-close after a configurable window to keep the inbox clean.
Full audit trail
The automation run history records every execution — what triggered it, the answers collected, how long it ran and how it ended. Debugging a misfiring rule takes seconds instead of guesswork.
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