Every metric that matters, live
Track inbound and outbound volume, delivery, reads, failures, response-rate proxy, daily trends, assigned conversation counts, and CRM deal performance.
Team performance at a glance
See message volume over time and how many conversations are assigned to each agent. These counts help reveal workload imbalance without claiming response-time or CSAT reporting that is not currently available.
Campaign and message analytics
Review inbound and outbound messages, delivered and read status, failures, template sends, and a response-rate proxy for the selected date range.
Cost transparency
CRM analytics add open, won and lost deal counts, pipeline and won value, win rate, average deal size and time to win. Use the free Meta calculator separately for a current messaging-cost estimate.
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