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Analytics

Every metric that matters, live

Response times, resolution rates, agent performance, broadcast engagement and Meta conversation costs — one dashboard that tells you what's working and what it costs.

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Conversation volume & resolution trends
Agent response-time and workload reports
Broadcast delivery & engagement metrics
Estimated Meta conversation costs per month

Team performance at a glance

See open, pending and resolved conversations over time, first-response and resolution times per agent, and workload distribution across the team. Spot the bottleneck before customers feel it.

Campaign and message analytics

Message volume by direction, broadcast funnels from sent through replied, and template performance comparisons show which campaigns actually drive conversations — not just deliveries.

Cost transparency

The dashboard estimates your Meta conversation charges by template category for the current month, so the bill never surprises you. Pair it with the free pricing calculator to project costs before campaigns.

Deep dive Read the full Analytics guide

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