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Retargeting

Turn campaign engagement into the next sale

Use delivery, read, reply, and failure outcomes from a broadcast to create a more relevant follow-up for eligible contacts.

Auto-built audiences: read, replied, unread, failed
One-click follow-up campaign to any group
Different message per engagement level
Measure each follow-up against the original send

Audiences build themselves

After every broadcast, Tenreply groups recipients by what they did: read but didn't reply, replied, never opened, delivery failed. No exports, no spreadsheets — the segments are ready the moment the campaign finishes.

Follow up with precision

Readers who didn't reply get a sharper offer. Repliers get a personal touch from an agent. Unopened contacts get a different template at a different hour. Each follow-up is one click from the campaign report.

Why retargeting works on WhatsApp

A read or reply is a useful signal, not a guarantee of intent or conversion. Follow up only when consent and context support it, and verify Meta's current customer-service-window and pricing rules before estimating cost.

Deep dive Read the full Broadcast Retargeting guide →

Try Broadcast Retargeting today

The full platform: shared inbox, automation, CRM and social publishing.

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