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Automation

Comment “LINK”, get the link in your DMs

Turn Instagram comments and DMs into conversations automatically. When someone comments or messages a keyword like LINK, PRICE or MENU, Tenreply sends them a private reply in their DMs and can post a public reply under the comment.

Keyword triggers on comments, DMs or both
Private reply to the commenter’s DMs, using Meta’s official API
Optional public reply under the comment, e.g. “Sent you a DM”
Whole-word, any-case matching, with several keywords per rule
One account or all your connected Instagram accounts
Reply with fixed text or text fetched from your own URL
Every rule shows how often it ran and its last result
Replies arrive in the shared inbox, so a person can take over

Set it up in a minute

Open Automations → Instagram replies, add a keyword such as LINK, write the DM you want sent, and optionally a short public reply. The rule starts working on new comments and DMs straight away.

Built on Meta’s rules

Instagram allows one private reply to each comment, within 7 days of it being posted. Tenreply sends exactly that reply and records it, so the same person is not messaged twice for one comment.

Personalised replies from your own system

Instead of fixed text, point a rule at your own HTTPS URL. Tenreply sends the keyword, the commenter and the post, and replies with whatever your system returns, such as a unique discount code or the right product link.

From automation to a real conversation

Every reply opens a conversation in the shared inbox. When the customer writes back with a question, your team sees the full context and answers there.

Deep dive Read the full Instagram Comment & DM Automation guide →

Try Instagram Comment & DM Automation today

The full platform, free while in beta — no credit card required.

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