Zapier Actions
Send Message
Send a text message (or media link) to an existing Tenreply conversation.
Required: Conversation ID, Message Type (text), Text content.
Send Template Message
Send an approved WhatsApp template to a conversation. The template dropdown is auto-populated from your approved templates.
Required: Conversation ID, Template (select from list), Variables (JSON array of substitution values).
Create Contact
Add a new contact to your Tenreply workspace.
Required: Phone Number (with country code, e.g. +1234567890).
Optional: Name, Email, Tags (comma-separated).
Update Contact
Update an existing contact’s details.
Required: Contact ID.
Optional: Name, Email, Tags (replaces existing tags).
Start or Find Conversation
Find an existing open conversation with a contact, or start a new one.
Required: Contact ID.
Returns: The conversation object including Conversation ID, which you can use with Send Message.
Close Conversation
Close an open conversation.
Required: Conversation ID.
Publish Social Post
Publish generated content to one or more connected LinkedIn profiles or company pages, Instagram accounts, and Facebook Pages.
| Field | Required | Notes |
|---|---|---|
| Publishing Destinations | Yes | Live dropdown of connected profiles and pages |
| Caption | Conditional | Map text generated by a previous Zap step |
| Image | Conditional | Map a generated file or public image URL; Instagram requires media |
| Instagram Format | Yes | Feed, Story, or Reel; LinkedIn/Facebook use feed posts |
| Publish At | No | Leave blank to publish immediately |
| Link fields | No | Optional LinkedIn/Facebook article or link details |
Each destination is queued independently. The result reports both queued and skipped destinations, so one disconnected platform does not hide successful posts.
Find Contact (Search)
Search for a contact by phone number. Use this with Zapier’s Find or Create feature to upsert contacts.
Required: Phone Number.
Returns: Contact ID, Name, Email, Tags if found.