Direct answer: Tenreply works in a modern mobile browser, so agents can open the shared inbox while away from a desk. A public native iOS or Android app is not available yet. For reliable access today, sign in through your browser and verify the exact workflow your team needs before relying on mobile-only operations.
What You Can Do from a Mobile Browser
The responsive web interface gives your team access to Tenreply without an app-store download. Supported actions depend on the current release and browser, so test your own message, assignment, contact, and media workflow before rollout.
- Open the shared inbox and review customer conversations
- Reply from supported connected channels
- Review contact context and conversation status
- Use the same workspace credentials as the desktop web application
How to Open Tenreply on a Phone
- Open a current version of Safari, Chrome, or another supported mobile browser.
- Visit app.tenreply.com and sign in.
- Use your browser's Add to Home Screen option if you want a shortcut.
- Test one complete customer workflow before using mobile access for live coverage.
Native App Status
Tenreply does not currently publish public App Store or Google Play download links. We will add verified store links only when native apps are publicly available. Until then, references to Tenreply mobile access mean the responsive web application.
Plan Mobile Coverage Around Real Tests
Use desktop access for complex setup, automation building, analytics review, and bulk operations. Mobile browser access is useful for checking and handling conversations, but your team should validate browser support, media uploads, notifications, and background behavior on its own devices before promising after-hours coverage.